The Dataline Resource Center is the core for IT support to our customers. Our expert engineers work out of the Resource Center and are available to assist our customers as needed. The Dataline Help Desk is a 24x7 365 days a year support center. We provide a wide range of services to our clients. Based out of the corporate office in Norfolk, VA, our coverage is not limited to local customers but spans the globe reaching out to over 15 countries. The Dataline Resource Center uses proven methodologies in call flow and problem handling management to give our clients support in an efficient and cost effective manner. Dataline has been a Platinum member of the Help Desk Institute since September of 2005. We can be contacted at 1-866-457-0529 or reached via email at resource.center@dataline.com